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Learning & Development Coordinator

The Learning & Development Coordinator will join Equity Lifestyle Properties' dynamic L&D team dedicated to developing our employees as we grow our business.  We work in a fast-paced and innovative environment with vast opportunities to make a meaningful and immediate impact.

Responsibilities

Schedule and coordinate logistics

  • Work in close collaboration with L&D team to create and schedule core learning curriculum and various L&D initiatives.
  • Support customer experience coordination, scheduling, and logistics
  • Assist L&D specialists with the onboarding process of new corporate, regional, and property manager hires.

Oversee L&D applications

  • Maintain recordkeeping of all learning programs hosted and conducted by L&D team in learning management system and GoToTraining.
  • Assign new hires to applicable learning track in Equity Lifestyle Properties learning management system, ELSi-U
  • Administer L&D’s learning resource page on company intranet
  • Actively support departmental administrative assignments that include overseeing learning inquiries via ELSi-U inbox/voicemail and ordering learning materials for various programs
  • Prepare and distribute course completion certificates, post-learning evaluations, and assessments.

Support learning and facilitate sessions

  • Refine learning materials and upload into applicable platform
  • Support and co-facilitate foundational curriculum and continuous learning programs such as lunch and learns, onboarding kickoffs, and as-needed larger-scale initiatives
  • Participate in implementation of new programs with opportunities to co-lead sessions

Report on and analyze data

  • Compile and update data analytics for L&D dashboard.
  • Complete ELSi-U monthly and quarterly reporting.
  • Incorporate edits to survey monkey evaluations for L&D programs.
  • Provide feedback and compelling data on uncovered trends and program results.

Support L&D operations and team collaboration

  • Research various L&D-related solutions and tools for departmental needs.
  • Manage L&D monthly learning calendar.
  • Identify opportunities for continuous improvement within the L&D function.

Develop professional relationships

  • Develop and manage trusting relationship with internal and external customers.
  • Work with third party vendors contracted to develop learning solutions.
  • Participate in department meetings and continuous learning opportunities.

Qualifications

  • Bachelor’s Degree
  • Knowledge of the MS Office suite including Word and PowerPoint
  • Exceptional interpersonal and customer service skills
  • Strong written and verbal communication skills
  • Work effectively independently as well as part of a team
  • The ability to effectively manage multiple concurrent projects
  • Strong organizational skills
  • The confidence to be comfortable presenting to small groups
  • Ability to demonstrate Equity Lifestyle Properties’ Customer Service Values:
    • Enthusiasm
    • Empathy
    • Communication
    • Ownership

 

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