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Contact Center Outbound Sales Professional

Are you an experienced Sales Representative?  Come join a fast paced growing company, a leader in the RV Resort industry. We are not a Timeshare or Vacation Ownership Club.

Thousand Trails, part of the Equity Lifestyle Properties (NYSE: ELD) portfolio, is the largest and most successful provider of RV resorts and campgrounds in North America with over 80 locations in 22 states and British Columbia, Canada. We have combined the beauty and relaxation of a scenic nature preserve with the resort-style amenities and security of an exclusive club. At each resort, we provide a secure, gated environment with park rangers who look out for our guests' safety – so you can focus on having fun. Today our parks are enjoyed by more than 100,000 member families and guests.

Job Duties Include:

  • Answer incoming telephone calls promptly, courteously, and within established performance standards and  criteria.
  • Ensure integrity of customer records by verifying and accurately entering customer information and completing necessary paperwork.
  • Demonstrate the ability to navigate through multiple reservation and computer systems.
  • Must possess strong communication skills including clear understandable telephone voice and ability to interpret information. 
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 

Requirements are:

  • Strong verbal communication, suggestive sales skills and ability to work in a fast paced environment are required. 
  • Must have 3+ years of outbound sales experience 
  • No cold calling required- (we are assisting our current member base with upgrade options)
  • Identify and assess customers’ needs to achieve satisfaction
  • Ability to multi-task, prioritize, and manage time effectively
  • Experience using Salesforce and Clearslide presentation software a plus
  • No face to face meetings or travel required
  • Must be honest, ethical and operate with integrity at all times
  • Must pass extensive background check
  • Days/Hours: Mondays through Fridays, 11am-8pm.

***Base + commission + bonuses provides excellent earnings potential

In return for your excellent skills and abilities, we offer a benefits package including:  health insurance, 401K, STD/LTD, Life Insurance/AD&D, paid holidays and vacations. 

We invite you to visit our web site at www.thousandtrails.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.

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